Dr. Keshia Jackson Gilliam is the Associate Vice President and Director of Human Resources at Converse University. She brings more than 30 years of professional human resources, leadership, and management experience across a variety of industries, including hospitality, nonprofit organizations, retail, corporate sales, higher education, and K–12 district administration.
Dr. Gilliam previously served as Director and faculty member of Converse University’s online Master in Management (MiM) Professional Leadership Program (PLP) and as a faculty member in the Doctorate in Professional Leadership Program. Her areas of expertise include employee relations, organizational development, authentic leadership, professional growth, team collaboration, and workplace culture.
She is serving her second term as a committee member for the College and University Professional Association for Human Resources (CUPA-HR) South Carolina Chapter. She is also a member of the Society for Human Resource Management (SHRM), CUPA-HR, the Spartanburg Human Resources Association (SHRA), and the Greenville Human Resource Association (GHRA).
A first-generation college graduate and proud Converse II alumna, Dr. Gilliam holds a doctorate in Organizational Leadership and a master’s degree in Human Resource Development. She is passionate about developing people, strengthening organizations, and creating workplace cultures grounded in fairness, accountability, belonging, authentic leadership, and grace.
